General Terms and Conditions


The following terms and conditions apply exclusively to contracts for the sale of congress and event tickets concluded online, in written form, or verbally between Organizers Switzerland Ltd. and the purchaser of the congress and/or event tickets.

Please refer to the event website for further event-specific terms of participation.

Conclusion of contract

The person making the booking places a binding order by means of the completion of their registration. The contract is concluded when the participant has completed the online registration and is presented with the option of downloading their invoice or booking confirmation on the confirmation page. Additionally, a confirmation e-mail is sent to the participant and the invoice is sent to the person making the booking, though this is not required for the conclusion of the contract.

In the case of registrations made in writing (fax, e-mail, letter) or by telephone, the contract is concluded when the invoice and/or booking confirmation is sent to the person making the booking.

Settlement and due date of fees

Fees are invoiced on behalf of the organisers. The invoicing is made in the name of and to be paid to the account of Organizers Switzerland Ltd. and includes the legally applicable value-added tax.

Upon receipt of the invoice/booking confirmation, all fees become due by the payment due date stated on the invoice. Regardless of the stated due date, the invoice amount must in any case be paid in full prior to the start of the event.

If it becomes necessary to issue a repeat payment reminder, a handling fee of CHF 30.00 shall be charged.
Credit card payments made online will be processed by our partner datatrans ( If the event is supervised on site by Organizers Switzerland Ltd., payment can also be made on site at the conference office.

Amendments and annulment

Making amendments to a booking or booking additional services is generally possible at no extra cost.

Changes to names incur a handling fee of CHF 70.00 and are only possible prior to the annulment of the booking.

Cancellation - related to COVID-19

  • In case of inability to attend due to official COVID regulations of authorities (proven by official documents by the participant which should be sent to the Organizing Secretariat (Organizers) by email: Change to virtual participation and difference in registration fee fully refunded without administration fee.
  • In the event of cancellation by the organizer: Full refund without administration fee.

Cancellation - in all other cases

The following terms and conditions are applicable:

  • Starting 24h after booking: Full refund, excluding administration fee of CHF 70.-
  • From 1st of July 2021: 50% refund
  • From 1st of August 2021 or if the participant fails to attend: no refund
  • Double bookings or bookings, that are cancelled within 24h after the intial booking are free of charge.
  • In the event of cancellation by the participant, written notification should be sent to the Organizing Secretariat (Organizers) by email:
  • Name substitutions are possible at an extra charge of CHF 70.

Please note that the cancellation of the conference participation is not associated with the cancellation of the hotel room. Hotel rooms must be cancelled separately and directly with the hotel.

Force majeure, disclaimer

If, for reasons that are beyond the control of Organizers Switzerland Ltd. (e.g. natural disasters, strikes or force majeure), the event cannot take place, or cannot take place as offered and booked, there shall be no entitlement to a reimbursement of the (partial) participation fee, nor replacement of other (financial) losses.

Hotel reservations, disclaimer

Hotel rooms can be booked directly with the Davos Tourist Office at (free cancellation until 14 days prior to arrival). Bookings via EAAP or Organizers Switzerland Ltd. are not possible.

Organizers acts only as an intermediary for hotel reservation services and therefore accepts no liability whatsoever.

Changes to reservations/cancellations are to be made directly with the hotel and are the responsibility of the person making the booking. The cancellation policy of the respective hotel applies.

Event website, disclaimer

Organizers acts only as an intermediary for the event programme offered by the organiser. The authors or submitters of the published contributions and/or contents are solely responsible for the accuracy, completeness and legality of the data published.

Organizers accepts no liability whatsoever for third-party content, such as presentation files, abstracts and/or other comparable content. It is solely the responsibility of the author of the content to ensure the legality and accuracy of the content, and hence to accept liability thereof.

All logistical contents, structures and layouts are subject to the copyright of Organizers and may not be used in another context without the prior written consent of Organizers.  

Limitation of liability

Organizers acts only as an intermediary for the event programme offered by the organiser and accepts no liability whatsoever for it. The respective service provider is exclusively liable. Participation in the accompanying programme activities is at your own risk.

Organizers shall only be held liable for loss of human life, personal injury or impairment of human health arising from its own negligence and wilful misconduct, or that of its legal representatives and vicarious agents. In the cases of other damages, the liability on the part of Organizers, their legal representatives and vicarious agents shall be limited to grossly negligent and wilful misconduct, provided that fundamental contractual obligations have not been violated.

Data use and storage

The data you provide shall be used exclusively for the purpose of fulfilling this contract and/or for Organizers Switzerland Ltd. to send you information about events organised by Organizers, which might be interesting for you . Your personal details shall be passed on exclusively to the organiser (if they require them). You may block your contact details from receiving newsletters from us, or amend or delete your contact details at any time.

The participants are hereby informed that photographs, videos and sound recordings can be made of participants at the congress and may be published (home page, specialist journals and/or other publications) subsequent to the event. In registering and accepting the general terms and conditions, participants agree to the use or publication of these photographs/recordings.

Applicable law, place of jurisdiction

Swiss law shall apply exclusively.

Place of jurisdiction: 4312 Magden, Canton of Aargau, Switzerland

Concluding clause

Should any provisions of this contract be or become entirely or partially invalid, this shall not affect the validity of the rest of the contract. Ineffective provisions are to be replaced by provisions that come closest to the purpose intended by the parties.

Date/Place:  Magden, Switzerland, January 2016